Privacy

Lootbar Privacy Policy – How We Protect Your Data

Lootbar takes your privacy seriously. This page explains exactly what data we collect, why we collect it, how we use it, and what rights you have over your own information.

Last Updated: January 2025
End-to-End Encrypted
All data in transit and at rest
Never Sold
Your data is not for sale
You Stay in Control
Access, edit, or delete anytime
Minimal Collection
Only what's needed to operate

Your Privacy Matters: This Privacy Policy applies to all users of lootbar at lootbar.org. By creating a lootbar account or using the platform in any way, you confirm that you have read and understood how lootbar handles your personal data. If you have questions, contact us at [email protected].

01 Overview

Lootbar is committed to protecting the privacy of every player who uses the platform. This Privacy Policy explains in plain language what personal data lootbar collects from you, why lootbar collects it, how it is used, who it may be shared with, and what rights you have over your own information.

Lootbar collects only the data that is genuinely necessary to operate the platform, process payments, verify identities, and comply with legal obligations. Lootbar does not collect data for the sake of it, and lootbar does not sell your personal information to advertisers, data brokers, or any other third party.

This policy applies to all data collected through the lootbar website at lootbar.org, the lootbar mobile app, and any communications between you and the lootbar support team. It should be read alongside the lootbar Terms and Conditions and Responsible Gaming policy.

02 What Data Lootbar Collects

Lootbar collects personal data in several ways — directly from you when you register or contact support, automatically when you use the platform, and from third-party payment providers when you make a deposit or withdrawal.

Data Type Examples How Collected
Identity Data Full name, date of birth, national ID number Registration and KYC verification
Contact Data Phone number, email address Registration form
Payment Data bKash/Nagad/Rocket account number, transaction IDs Deposit and withdrawal processing
Usage Data Games played, bet amounts, session duration, login times Automatically via platform activity
Device Data IP address, browser type, device model, OS version Automatically via browser/app
Communications Data Support chat logs, email correspondence When you contact lootbar support

Lootbar does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law and with your explicit consent.

03 How Lootbar Uses Your Data

Every piece of data lootbar collects has a specific purpose. Lootbar does not use your data for anything beyond what is described in this policy.

  • Account Management: To create and maintain your lootbar account, verify your identity, and keep your account secure.
  • Payment Processing: To process your deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records.
  • Platform Operation: To deliver the games and services you use on lootbar, including Callbreak, Fishing Expert, Wild Bandito, and all other titles.
  • Fraud Prevention: To detect and prevent fraudulent activity, money laundering, and abuse of the lootbar platform.
  • Legal Compliance: To meet lootbar's obligations under applicable laws, including identity verification and transaction reporting requirements.
  • Customer Support: To respond to your queries, resolve disputes, and improve the quality of lootbar's support service.
  • Responsible Gaming: To monitor gaming patterns and intervene where lootbar identifies signs of problem gambling behaviour.
  • Platform Improvement: To analyse usage patterns and improve the lootbar platform, fix bugs, and develop new features.

No Marketing Without Consent: Lootbar will not send you promotional emails or messages unless you have explicitly opted in to receive them. You can withdraw your marketing consent at any time by contacting [email protected].

05 Data Sharing

Lootbar does not sell, rent, or trade your personal data. Lootbar shares your data only in the limited circumstances described below, and only with parties who are bound by strict data protection obligations.

  • Payment Processors: bKash, Nagad, and Rocket receive the minimum data necessary to process your transactions. These providers operate under their own privacy policies and are responsible for data they hold independently.
  • Identity Verification Providers: When KYC verification is required, lootbar may share your identity documents with a third-party verification service. These providers are contractually bound to use your data only for verification purposes.
  • Game Providers: Some games on lootbar are provided by third-party game studios. These providers may receive anonymised session data to ensure game integrity. They do not receive your personal contact or payment details.
  • Regulatory Authorities: Lootbar may be required by law to share data with government agencies, financial regulators, or law enforcement bodies. Lootbar will only do so when legally compelled and will notify you where permitted by law.
  • Business Transfers: In the event of a merger, acquisition, or sale of lootbar's business, your data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights will be preserved.

Lootbar does not share your data with advertisers, social media platforms, or data analytics companies for commercial purposes.

06 Cookies and Tracking

Lootbar uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. Cookies are small text files stored on your device when you visit lootbar.org.

  • Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. You cannot opt out of essential cookies without stopping use of the platform.
  • Functional Cookies: Remember your preferences such as language settings and display options. These improve your experience but are not strictly necessary.
  • Analytics Cookies: Help lootbar understand how players use the platform — which pages are visited most, where users drop off, and how performance can be improved. Analytics data is aggregated and does not identify individual users.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of lootbar. Lootbar does not use third-party advertising cookies or cross-site tracking technologies.

07 Data Retention

Lootbar retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. The following retention periods apply:

  • Account Data: Retained for the duration of your lootbar account plus five years after account closure, to meet legal and regulatory obligations.
  • Transaction Records: Retained for a minimum of five years from the date of each transaction, as required by financial regulations.
  • Identity Verification Documents: Retained for five years after your account is closed or your last transaction, whichever is later.
  • Support Communications: Retained for two years from the date of the last communication in a support thread.
  • Usage and Analytics Data: Retained in anonymised form for up to three years for platform improvement purposes.

When data is no longer required, lootbar deletes or anonymises it securely. You may request early deletion of your data subject to lootbar's legal retention obligations — see the Your Rights section below.

08 Security Measures

Lootbar takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse.

  • All data transmitted between your device and lootbar's servers is encrypted using TLS (Transport Layer Security).
  • Sensitive data stored on lootbar's servers — including payment details and identity documents — is encrypted at rest using AES-256 encryption.
  • Access to personal data within lootbar is restricted to staff who need it to perform their job functions, and all access is logged and audited.
  • Lootbar conducts regular security assessments and penetration testing to identify and address vulnerabilities.
  • Two-factor authentication is available for all lootbar accounts and is strongly recommended.

Report a Security Issue: If you discover a security vulnerability on lootbar or believe your account has been compromised, contact [email protected] immediately. Lootbar takes all security reports seriously and will respond within 24 hours.

While lootbar takes every reasonable precaution, no online platform can guarantee absolute security. You are responsible for keeping your lootbar login credentials secure and for notifying lootbar immediately if you suspect unauthorised access to your account.

09 Your Privacy Rights

As a lootbar user, you have the following rights over your personal data. To exercise any of these rights, contact lootbar at [email protected]. Lootbar will respond to all valid requests within 30 days.

Right to Access

Request a copy of all personal data lootbar holds about you. Lootbar will provide this in a readable format within 30 days.

Right to Rectification

Request correction of any inaccurate or incomplete personal data lootbar holds about you.

Right to Erasure

Request deletion of your personal data where lootbar no longer has a legal basis to retain it.

Right to Restriction

Request that lootbar restricts processing of your data while a dispute or complaint is being resolved.

Right to Portability

Request your data in a structured, machine-readable format so you can transfer it to another service.

Right to Object

Object to lootbar processing your data for legitimate interests or direct marketing purposes at any time.


10 Children's Privacy

Lootbar is strictly an 18+ platform. Lootbar does not knowingly collect personal data from anyone under the age of 18. If lootbar discovers that a user under 18 has created an account, that account will be immediately suspended, all data will be deleted, and any funds will be returned to the payment source after verification.

If you are a parent or guardian and believe your child has registered on lootbar, please contact [email protected] immediately. Lootbar will investigate and take appropriate action within 24 hours of receiving your report.

11 Third-Party Services

Lootbar's platform may contain links to third-party services such as payment providers. When you interact with these services, their own privacy policies apply. Lootbar is not responsible for the privacy practices of third-party services and encourages you to review their policies before sharing any personal data with them.

All third-party service providers that lootbar works with — including payment processors and identity verification services — are required to handle your data in accordance with applicable data protection laws and are bound by contractual data processing agreements with lootbar.

12 Changes to This Privacy Policy

Lootbar may update this Privacy Policy from time to time to reflect changes in the platform, legal requirements, or data processing practices. When material changes are made, lootbar will notify registered users via email or an in-platform notification.

The updated policy will be published on this page with a revised effective date. Continued use of lootbar after the effective date of any update constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes, you should stop using lootbar and contact support to close your account.

13 Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please contact the lootbar privacy team. All privacy-related requests are handled with priority and you will receive a response within 30 days.

Privacy Enquiries
[email protected]
Response Time
Within 30 days for data requests, within 24 hours for security issues
Platform
lootbar.org

Privacy by Design

Why Lootbar Players Trust Us With Their Data

Privacy is not an afterthought at lootbar. It is built into every part of how the platform works, from registration to withdrawal.

Minimal Data Collection

Lootbar only asks for what is genuinely needed. No unnecessary fields at registration, no tracking beyond what is required to run the platform safely and fairly.

Military-Grade Encryption

Your data is protected with AES-256 encryption at rest and TLS in transit. The same standard used by banks and financial institutions worldwide.

Payment Data Stays Private

Your bKash, Nagad, and Rocket account details are used only to process your transactions. They are never stored in plain text and are never shared with game providers or other third parties.

Full Control Over Your Data

Access, correct, export, or delete your data at any time. Lootbar processes all data rights requests within 30 days and never makes it difficult to exercise your rights.

No Spam, Ever

Lootbar will not send you promotional messages unless you have opted in. And if you change your mind, one message to support is all it takes to stop all marketing communications permanently.

Breach Notification

In the unlikely event of a data breach affecting your personal information, lootbar will notify you promptly and take immediate steps to contain and remediate the issue.

Your Data Is Safe

Play on Lootbar With Full Confidence

Your privacy is protected from the moment you register. Join thousands of Bangladeshi players who trust lootbar for fast bKash payouts, fair games, and secure data handling.

18+ only. Questions about your data? Visit our FAQ or email [email protected].